payactiv complaints

Private company. Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. Founded in null . If you're transferring money to your PayActiv prepaid Visa, you should receive the funds instantly. I haven't even gotten "I'm looking into your account", it's as if they open the chat to look busy and then do nothing because they're lazy or are trying to take on far too many chats at once. We'd like to turn this around and resolve your issue ASAP. She was very polite and kind. Horrible business and customer service. The PayActiv app uses secure encryption and transmission technology to protect your data. However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Its an app that people can use just like a regular wallet to store their card details and information. Compensation may factor into how and where products appear on our platform (and in what order). Payactiv is part of a growing trend of apps that offer low-cost alternatives to a more traditional option: the payday loan. I need gas and my refill of my stroke meds payactive would not updated my hours. Love you Davis M! Everybody! Payactiv is the Consumer Financial Protection Bureaus first approved EWA provider. Ned is the highlight of this company compared to the 25+ agents I've spoken too. Box 30963, Oakland, CA 94604, Image: Young woman using a mobile phone and laptop while working, Image: person using their smart phone at a desk, Image: Man and woman sitting on a couch together, looking at a tablet, Image: Woman sitting on her couch in her living room, reading on her tablet, Image: Woman standing in a laundromat, looking at her phone. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Otherwise, you could pay as much as $5 per month. If there's anything you need in the future or any feedback you have for us, please don't hesitate to email us at support@payactiv.com. Get advice on achieving your financial goals and stay up to date on the day's top financial stories. Editorial Note: This content is not provided by PayActive, Empower or Dave. We'll certainly investigate this matter and take appropriate measures to ensure this never happens again. Founded in 1975, The Vanguard Group has become a premier investment management company in the U.S. and one of the largest in the world. Anyone can write a Trustpilot review. Oops! You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. We'd like to turn this around and resolve your issue ASAP. The platform also supports 1:1 consultations with financial coaches, savings guidance, discounts, and expense tracking. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday. Employees will have to pay between $1 and $2.99 every time they withdraw money from their earned wages., Users have reported that they are extremely disappointed with Payactiv's customer support as representatives either do not respond on time or don't fix the issue quickly.. This product doesn't have any reviews yet. He was still taking care of it and much to my surprise fixed it all together whiley phone was rebooting. Their support team provides on-site implementation and training where required. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. ray. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Find out how we combat fake reviews. We may also receive payment if you click on certain links posted on our site. PLEASE GIVE DAVIS M A RAISE HE DESERVES IT & BEYOND, NICEST AGENT EVER! Agent after agent kept telling me to wait an additional 24 hours. 1 Standard rates for data and messaging may apply from your wireless provider. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Our information is based on independent research and may differ from what you see from a financial institution or service provider. No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future, In 2012 we innovated the way to get paid when you work, not two weeks later. CREDIT KARMA OFFERS, INC. 1100 Broadway, STE 1800 Oakland, CA 94607, Credit Karma Offers, Inc. NMLS ID# 1628077 | Licenses | NMLS Consumer Access, MoneyLion loan review: Credit-builder loans for members. David m helped me out when I needed it! If your employer is enrolled in the Payactiv EWA program, youll be able to access funds from your paycheck up to two days in advance (four days in advance if youre a government employee). We update our data regularly, but information can change between updates. LoanPro is a core lending software which specializes in the servicing of loans. However we may earn a small fee if you click on vendor links on this page. We're available 24/7/365. Depending on the transfer mode, each transaction can cost the employee between $1 and $2.99. Another 10 to reply with copy and pasted questions, all of which were already addressed. Fixed my problem, no hesitation! Select your state to see the options available to you. Hi Clechelle,We sincerely apologize for your negative experience. Payactiv in 2012 created earned wage access, a service that allows workers to get an advance on their paychecks between pay periods. And its only free if you sign up for direct deposit to a Payactiv Visa Payroll Card. Find out how we combat fake reviews. Hi Melissa,We're glad that our representative could help you resolve your issue. Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Tried to not update my full money! We always try our best to do our job well and your kind words make it all worthwhile. However, there are very few additional fees. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Albert Wick amazing, skilled, and delightful human being thank you again. Optional, only if you want us to follow up with you. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. Additionally, many customers complain about bugs with the Payactiv app, causing unnecessary headaches and problems accessing funds. He deserves a huge raise. Hi Michell,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. We'd like to turn this around and resolve your issue ASAP. I was extremely frustrated before calling and speaking with Ava. Borrowers may find themselves taking out a second or third loan because they couldn't pay back the first one on time. My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. Very knowledgeable and patient. Join today. Its compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). Payactiv operates as a public benefit corporation and certified B Corpusing business as a force for good. Hi William,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. 196 Broadway, Suite 200Cambridge, MA 02139, Expert Advice on the Best HRand Recruiting Software. We always try our best to do our job well, and your kind words make it all worthwhile. There was an unknown error. :). Some employers also may limit how much of an advance theyre willing to offer. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by I will never use this card again and I will tell everyone I know to never get one. Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. You can only get your advance two days ahead of time, and youll have to sign up for a prepaid debit card to receive the funds. The platform has collectively provided employees with $5B+ in earned wage access. There are no monthly maintenance fees to have a PayActiv account and no activation fees. Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. I just being honest tho this company is no good. Payactiv is a great place to work. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Its available to part-time and full-time salaried workers, as well as hourly workers. It goes against our guidelines to offer incentives for reviews. We'd like to turn this around and resolve your issue ASAP. Finder.com is an independent comparison platform and If youre enrolled in Payactiv through work, you may be able to access up to half of your earnings before payday, but the exact amount will be set by your employer. Indeed Featured review. Have a blessed day. Hi Bella,Thank you for taking the time to write a review about your experience. If your employer is already a member, youll need to ask them to set you up with a PayActiv account. Know whats possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. 2023 Trustpilot, Inc. All rights reserved. We always try our best to do our job well and your kind words make it all worthwhile. But to get the most benefits, you need to have sign up for direct deposit to a Payactiv card. We are continually improving the user experience for everyone, and applying the relevant accessibility guidelines. Be sure to include your Employer's name, Employee ID, and Mobile number. Heres how Payactiv and payday loans compare. When possible, please email us your details at support@payactiv.com with App reviews in the subject line. . Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. This company is truly amazing and is honestly training their employees to be efficient kind mindful and helpful because it all showed with this customer contact today. We always try our best to do our job well and your kind words make it all worthwhile. Finder.com LLC. I give up, too much effort for a service that is too easy to live without. PayActiv is not a credit card or a payday loan company. research/editorial team. Meanwhile, I will be overdrawn due to lack of funds. Our scoring formula weighs several factors that differ from Hi Loretta,We're glad that we could help you resolve your issue. Dave has a unique feature that helps you find side gigs to earn a little extra cash, which can help if you are consistently running short before payday. What Is DiversyFund? Learn more about Apollo.io Create a free account No credit card. Grace made sure it happened n it is now resolved. Information technology & services. The date CBKC receives your direct deposit and the effectivedate are controlled by the originator. Read 4 more reviews about Payactiv Inc. LM. You can click on the 'unsubscribe' link in the email at anytime. Feb 16 I finally get connected to Ned. Daily pay is a really good app way better then this crap they call an app. Only mortgage activity by Credit Karma Mortgage, LLC., dba Credit Karma is licensed by the State of New York. These offers do not represent all available deposit, investment, loan or credit products. Find and reach Payactiv SDS-IT's employees by department, seniority, title, and much more. . payactiv has an overall rating of 3.4 out of 5, based on over 61 reviews left anonymously by employees. Payactiv Description Our all-in-one platform, Livelihood, helps employees to fully engage in work and personal life. Ned is amazing. Have a blessed day. I want to give Grace a big thank you for giving me a call back and explaining what happened to my account and getting it cleared. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Talk with a financial professional if you're not sure. Payactiv uses time and attendance data to provide earned wage access to employees. Have a blessed day. We spend all day researching the ever changing landscape of HR and recruiting software. Hey! Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. Literally the best agent ever! Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. Like Empower and PayActiv, Dave also offers money management features. We always try our best to do our job well, and your kind words make it all worthwhile. Just send an email to support@payactiv.com. Using PayActiv is free for many services, including withdrawing funds from a partnered ATM. The Dave mobile banking app is another app that allows cash advances of up to $500 with no credit check required, no interest charges and no late fees. Payactiv Visa Card users with direct deposit enjoy free real-time EWA transfers and additional exclusive discounts. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Thank Yall So Much Kudos to the whole entire Payactv team! Once an employer agrees to offer Payactiv to their employees, the service can go live within 48 hours. I appreciate the patience, going the extra mile, and not once being rude! Hi Annisia,Thank you for your feedback. Great customer service!!! Hi Hadar,We sincerely apologize for the inconvenience. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. 24/7 live customer support from Payactiv Open a support ticket with our Service Team Full Name * Email * Phone Company Name Message * * These fields are required. That's why we provide features like your Approval Odds and savings estimates. The Payactiv Visa Card also provides other benefits like getting access to your paychecks early by up to 2 days, autopay, an exclusive discount marketplace, discounts on gas, movie tickets, and more., Payactiv's SmartSpend syncs with your Payactiv app and Visa card to track expenses and provide guidance on spending and saving decisions. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. Latest Reviews. category to category depending on what consumers want from varying products and Plus, youll be able to review your current earnings on the app and see how many hours youve workedBut even if your employer isnt enrolled in Payactiv, you still might be able to receive some of your paycheck up to two days ahead of payday. If you get Payactiv through your employer and have a Payactiv Visa Card* with direct deposit, you can access your earned wages at no cost when funds are transferred to the Payactiv Card. Their customer support team is available via live chat and call 24/7.. It requires a profitable yet socially-responsible business model and a deep commitment to improving the . 2023 GOBankingRates. If you dont work for an employer that partners with Payactiv, you can still receive your paycheck up to two days in advance by signing up for a Payactiv Visa Prepaid Card, which is a debit card. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. You're amazing and thank you for your kindness, Hi Romona,Thank you for taking the time to write a review about your experience. We always try our best to do our job well, and your kind words make it all worthwhile. One of our representatives will be reaching out to you shortly to assist you. What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. We may receive compensation from our partners for placement of their products or services. Live support is available 24/7/365 online or by phone, according to the PayActiv website. If youre interested in joining PayActiv on your own, youll just need to download the app and create an account with your name, phone number and email. These offers do not represent all deposit accounts available. 24 Reviews Visit Website. Replies to negative reviews in < 24 hours. This includes the following features: While some customers are genuinely happy with how easy and inexpensive Payactiv is compared to other cash advance apps, many complain about technical bugs and a lack of customer support when the app malfunctions. One of our representatives will be reaching out to you shortly to assist you. Hi there,We sincerely apologize for your negative experience. The Empower app offers fee-free cash advances between $25 and $250 to users, along with a cashback debit card. I should have listened! The . by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . Have a blessed day. Product name, logo, brands, and other trademarks featured or referred to within Credit Karma are the property of their respective trademark holders.