sunset group lawsuit

At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? Im praying one day there will be a law suit against them. Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. Please read and let me know what you think. We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. Timeshare exit companies attempt to absolve you of your timeshare contract by talking with the resort on your behalf. Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. Upon arriving back home we entered our house all to find out that the air conditioning unit had broken and that it would now have to be replaced. Now there is no mention in any part of the contract of any reactivation fee, "so how could this be legal" I asked and he told me that it was there policy. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ We purchased the membership in 2008 for Tres Rios cancun and went to the resort for the first time this year. If a hurricane destroys the building, there is no required repair or fix. has a reference to a class action law suit filed in 2017 1 shows balance financed as $10, 295 in addition to the fact that this was financed at a 6.9% interest rate. A fast Google search will load several past timeshare exit scams that you educate yourself on. Not much else he can do he says. At the airport they offered us nice rental SUV for the whole week for $99 if we would tour the "hotel". Cancel Timeshare Mortgage and Maintenance Fee? Were happy to help in any way we can. If youre hesitant about an investment opportunity, do some research before making a decision. Login. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitadvice.com. Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. These specialized businesses are designed to help get you out of your contract, usually for a fee. They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. However since it was our last day there, when we got back the very next day I called to cancel the contract upgrade as was my right according to - THE EARLY TERMINATION OF THE CONTRACT paragraph in our contract. Thanks. i personally would beg to differ. They would not allow us to roam the facility or talk to any of the guests. I almost got scammed myself. Hopefully one day their tactics will end, I meant they are professional scammers. Some of the lies: In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. They refused. This took several months to correct. These cookies will be stored in your browser only with your consent. The company is owned by RCI and has timeshares in some of the most desirable vacation destinations. Sunset Groups ratings and reviews reflect all of these issues and complaints. Beware of timeshare scams in Mexico! When evaluating a contract, always be on the lookout for any inconsistencies, as they may point to a scam. Not the case at all, they worked and worked on prices and packages for hours continuously offering more alcoholic beverages along the way. Many customers on different message boards, that were unsatisfied with Sunset Groupsuch as ComplaintsBoard and RedWeekwere approached by a timeshare exit company called Mexican Timeshare Solutions. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. As our team reviewed the website, the first thing we came across is the no up-front fee required . Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. I got suspicious when they kept adding 'requirements' to the tour that they did not mention before we rented the vehicle. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. Has anyone had succes contacting a lawyer or another company to get out of their timeshare? The Sunset Group is a scam. These cookies do not store any personal information. #5. Can You Get Rid of a Sunset Group Timeshare? I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back . In spite of the fact that there are various kinds of scams, they are all after one thing: your hard-earned money. 1. jeannette in Canada, refer to my post to CHELLE E28 RE: Article 99 of FEDERAL CONSUMER PROTECTION Mexico Sunset Beach Group review: Scam. The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. Please we nees help. This is designed to make it easier for people to get out of their contracts and make better choices in the future. Me and my mom were mislead and not they said our membership cancellation is not valid. Consulting. That was enough though. I agreed, but we agreed that if things got too far out of control we would walk out and just pay for the rental which was through hertz and eat the rental cost. Search Close. 4. Is there any legal action being taken against the Sunset Group? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. If youve been a victim of wrongdoing by a company like Sunset Group, continue reading to learn more about what you can and should do to protect your rights and get compensated for your losses. Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. FBI are investigating on that matter for international crime. If they dont have a rating, or their grade is very low (an F especially), then its best to avoid them. In a class action lawsuit, if the plaintiff wins the case, then everyone who is involved in the class action is entitled to compensation. We finally were contacted by a person named Rosalia Silva Campos. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. Its critical that you figure out how to distinguish a scam so can protect yourself and your funds from now on. In reality, all-inclusive is mandatory for usage at all their Cancun locations. In addition to these serious issues, other problems noted, included: Ask to use the internet to download the real form from the IRS. How to Get Out of a Sheraton Vistana Timeshare? The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. After signing all of the paperwork, they did return to us our $40 deposit that we had paid at the airport as well as the cab fare of $24 that they promised. Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. We only recommend companies with high ratings and strong track records in the industry. Un-believable, this firm must be put out of business. There are no reviews yet. I'll never agree to waste a full day of my vacation with these scammers again. I have a duplicate copy of that . This is another forum with more complaints about this company: We never would have dreamed that the deadline to cancel would be before our 7 day vacation was even over. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. I would be very interested in a class action lawsuit also. We followed the terms of the contract termination clause (13) as written in the contract. I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. Each of its hotels has its own unique style and provides guests with an unforgettable vacation experience. If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. However, it turned out to be more of a great rip off since everything they told us was a lie. Sunset Solutions Group 3911 Litchfield Dr, Waxhaw, North Carolina, United States, 28173-7180. . The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. It's a lie. If youre considering legal action against Sunset Group, you may be able to join a class-action lawsuit. These lawsuits are often complex and can take years to resolve, but you may be able to get your money back if the lawsuit is successful. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. This website exists because there are so many scams in the industry, and we wanted to make it easier for you to locate alternatives. We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! These lawsuits allege that the company uses deceptive sales practices, makes it difficult to cancel contracts, and misrepresented the terms of the timeshare agreement. Author of the review. They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. We also suggest never working with an organization without first having everything recorded in an official agreement. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. We are tying to cancel our membership too but they said that it is not valid. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! the marina which is not even built yet was one of the best though. They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. It was very uncomfortable going back and forth with people that I caught in lie after lie, and half-truths, all day especially since we felt "captive". This isnt always true since different issues could keep you from leaving your agreement, regardless of the amount you pay them. And I also check my contract and nothing in the contract that says they will buy my weeks so I know they just wanna scam me. Many people believe that these properties are wonderful and perfect for a holiday, but soon realize they made a mistake in purchasing from this company. How To Get Out of a Diamond Resorts Timeshare? After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. I attended their vacation ownership presentation and also bought in to the sales pitch of the sales agent . If the plaintiff loses the case, no one is compensated. I asked for the details of multiple travel destinations package. One of the primary reasons owners need to dispose of their timeshares is a result of high-pressure sales strategies utilized by the developers. I cannot even sell mine for $1. Search. . When I pressured them about a guarantee regarding the quality of the room and services they completely balked. Sunset Group is headquartered in Miami, Florida, and appears to be owned by RCI the largest timeshare company globally. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. We are seeking an immediate cancellation of our membership, and an immediate refund of all monies paid, for the following reasons: There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. This was in March and up until this day they still haven't paid our membership to Ice Gallery. This was also to be used for rental purposes to provide rental income for our timeshare as an investment. If youre stuck in a Sunset Group timeshare contract, youre not alone. I feel Sorry for those who have suffered from this kind of scam. 1. http://www.timesharescam.com/, Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. I'd like to see if any of our government agencies can at least stop them from doing business in the U.S. If you regret purchasing your Sunset Group timeshare contract, youre not the only one. When we offered to give them Sunset Fisherman's contract on an even even trade they made us sign a contract that said we could not stay or visit Tres Rios in the future. My credit score got dinged by 150 pts slowly climbing back up. Necessary cookies are absolutely essential for the website to function properly. Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. That really shakes them up. My fianc and I are well educated individuals and are absolutely sick at ourselves for getting suckered into this whole deal. I refused to proceed and insisted travel package detail. I became suspicious these series of complaints of others. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. www.sunsetscam.com If there is an Action Lawsuit going on some one please contact me thank you. You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. This was again was a bad mistake. . They tell you lies to make you buy their packages. Peruse the fine print and ensure all that in the agreement lines up with what you consented to prior to offering any cash. Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. As weve stated, most timeshare companies do have exit programs set up its in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. Hello If anyone is filing an Action Lawsuit against them please contact me, Thank you. Case #PSC 1701479 Refer to ARTICLE 99 - I was scammed by Sunset and would like to recover my USD 3, 000. looking for group to file We kept telling them that we had some place to go and were late and we needed to leave. I did talk to the Tourist Police & a couple of quasi-consumer agencies the next time I was in Mexico, but everyone was extremely not helpful. The Marketing Sunset Group conned me out of my money for a trip to their resort in Cancun. You dont have to go through the process alone there are people who can help you cancel your contract for a fee. We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. The tour was nice, then came the HIGH pressure sales pitch. The top manager now telling me that phone cancellation is not acceptable & was forcing me to keep the Timeshare which I totally refused. Get Rid of Timeshare Inherited from Parents? What a lead in! Now that my husband has passed away & I had a stroke, I cannot use & pay the fees! We discovered tons of Timeshare Compliance reviews validating these services. Thank you for your time and if anyone has any further suggestion regarding how to solve this, please let me know. We were able to get our contract cancelled and $1, 000 of our $14, 000 back. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php How To Cancel a Vacation Village Timeshare? 1. Never begin working with a company without first having everything written down in a legally binding contract. We have NEVER even gotten a chance to use this timeshare so we decided to try the "buy back" option. i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. Jan 06, 2019 4:36 pm EST. 2. After 2 hours on the phone with him and looking at the web site he gave us while he was on the phone; we purchased a trip. Have not heard much and really do not want to deal with it, still burns me. There is nothing stated in the contract Hi! 15 Steps on How to Cancel a Timeshare Contract? Some people have been successful using this method. . I insisted on reading a sample contract under the guise of, if I like it I'll sign. As the caller went on and on about this great deal, I googled them and page after page there were sites, like this, exploiting them for what they are. "You get a detailed email after paying for the package, there will be a link where you can make your payment". We only suggest companies with high ratings and verified customer reviews. A. Our original contract told us that we could use those or any other Sunset property at any time. The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. They just called my house. We did continue our vacation and had a great time in Cancun. She added that the package is a great value, that it is transferable, and has no expiration date. As a result of this failure, we have not been able to exercise the membership privileges promised to us. This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. A scam is an unlawful plan intended to swindle you out of your cash. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. Anita Rigoni of US. We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. YOUR PERSONAL INFORMATION IS SECURE. Our goal is to make it simpler for you to explore your options. Search Close. Sunsetworld Resorts, did you find out the other locations of their hotels prior to this? On the off chance that youre keen on finding a timeshare exit organization that wont scam you, read over our homepage. This scammers has to stop. Something is really off. Cant wait for a law suit. If something in the agreement doesnt seem right, take some time to investigate what the true deal is and if its actually beneficial for you. 1. We should all boycott that country. We are attempting to get out of our recent membership to "The Ultimate Loyalty Program" which was completely misrepresented during the sales presentation. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. We wanna fight them too because we dont want to lose our $4, 000, Ley Federal de Proteccin al Consumidor (texto consolidado publicado en el Diario Oficial de la Federacin el 25 de junio de 2018) After, I kept on receiving various offer to consider & I told them NO, just wanted a refund of my $5000 deposit & membership cancellation with immediate effect .Please, I need help to stop the debt collector from harassing & threatening to mess up my credit. Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route. It says right in the contract that you own nothing, it is a membership fee. http://www.timesharescam.com/, You know what they say: "If it sounds too good to be true, it probably is" My husband and I were scammed in Cancun with a Royal Elite Timeshare last August. The presentation was very high-pressured and very distracting. How to get rid of Starwood Timeshare Cancellation? Cancel RCI and Interval International Membership? Article 99.- The purpose of rehabilitation is to reinstate the person sentenced in civil rights, In short, the rule requires the . to justify the additional $480 added to the $9, 815.00 balance. You can research this more easily by reading ratings and reviews of the timeshare exit company in question online . This turned out to be a Big Mistake! Other than flying over and disrupting their sales with leaflets to potential suckers like us. by consumers, for consumers. The contract also says a sale or transfer may take "60 days to a year and even that is not guaranteed." not being from the USA it makes it difficult for us to find someone. She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. File a complaint to Sunset World Resorts & Vacation Experiences, Boulevard Kukulcan Km. They still refused to let me leave with a copy of the unsigned contract to review with an attorney. We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. Welcome to Sunset Properties Group! you paid 22 275, how many weeks and were you non the platimun plan? There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. When we arrived back in the United States we were pleased with our decision to cancel, especially after we found out there are thousands of complaints on the Internet about the Sunset Group. Have you had any luck with your fight against these crooks? All they would say is "that is what your maintenance fee guarantees". The 90 minute presentation took 6 hours and they tag teamed 3 sales people on us trying to wear us down. We accepted the second option. The whole thing is a rip off as far as I can tell and very stressful for anyone. Since we had already paid for our first contract we felt we couldn't afford to let that go so when they offered to give us two other options we listened. All of the companies on our site have been thoroughly vetted so you can be sure youre getting the best possible service. Her "closer" finally agreed to text me the details. however we only have 1 contract unsuspecting guests need to be aware of the fact that the resorts are ruthless and when confronted they refuse to respond so you cannot get any further in your complaints. You may also end up having to pay hundreds or even thousands of dollars in fees. The first offer to purchase was around 68 thousand dollars. They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. We also use third-party cookies that help us analyze and understand how you use this website. How To Get Out of a Hilton Grand Vacations Timeshare? Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. I hate those people with a passion. Our experience was similar: We attended the presentations just to get the freebies, , after 4 hours, we started to get a little frustrated, we just wanted to go out of there, we didn't care about the free gifts anymore, the swore the product they were selling wasn't a timeshare, but pretty damn sure it was. Sunset World Resorts & Vacation Experiences - Scam and fraud! the May 17 charge, in an email dated Sat. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. That night I googled them and saw a lot of bad reviews about them . Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. I have collected evidence to support the claims of thousands of people deceived from this company. www.sunsetscam.com The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. Our "VIP week" couldn't be booked at all. I am okay to take the 'hit' with collections, but did you make any more payments? By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation. They are Unethical, dishonest and should be put out of business. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. How to get rid of a Mayan Palace Timeshare? Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. We hope this article has been helpful. I was scammed in May 2018. I have been trying for months to speak with someone on the phone. How to Get Rid of Cancun Palace Resorts Timeshare? It does not guarantee any level of quality of the room. On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. The initial contact person posted on FB that she is a supervisor in a Cancun Resorts and she wants to sell her vacation. Of course they continue to respond with the "we are not interested at this time" for the past 2 years. The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. Weigh the pros and cons carefully before making a decision. so we just put down a deposit and told that we have 5 days to cancel. BIG MISTAKE! Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico.