Refrigerator stopped working (cooling and freezing) April 15, 2020. The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. Great after 2.5 I will have spent almost as much to fix it as it cost in the first place. We can't go 5 weeks without a refrigerator. The ice maker stopped working, froze up. Currently the fridge is sitting in a corner not working no repairman wants to touch it!! In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! Then ice maker went out a month later. Model # 795.72043.110. Now we're reading that LG/Kenmore is supplying faulty compressers for this refrigerator when manufactured. Model # 795.72043.110. LFXS24623S about 4 months later the Ice Maker stopped working and was replaced. Then in December the refrigerator broke and we contacted Sears who had an outside company come to fix it. Fridge cost around $2,000. I guess the code it for the freezer a defrost sensor. Sears has given me the runaround on a warranty of a television I purchased after their technician said it should be replace vs ordering a part which never came. $1100 to fix. LG ice maker not working model LFX31925ST/00, after many issues, not making ice, ice dam in throat of dispenser and now the tray broke while rotating to release cubes, we no longer have a functioning ice maker. Good times. I bought my Kenmore Elite Refrigerator Model # 795.73153.610 in June/July 2017. Would be happy to join a class action lawsuit as I have decided to go out and purchase a new refrigerator. The guy said he would get a hold of Supervisor. In addition, I lost approximately $200 or more in food. Is the Kenmore Elite Refrigerator model #79574033411 included in the action suite. I called the automated system to schedule a technician to come to our home. I called a repairman who checked the unit and confirmed that the compressor was bad. I know this model is a LG and ai can promise you I will NEVER purchase a LG again. My kenmore with lg compressor went out .3 years old.nothing but thecrun around from both sears and LG .3 weeks of phone calls and neither wants to take any resposibility .i dont think i will ever by another product from either company.customer service is terrible. I purchased a Kenmore Elite refrigerator in November of 2015. I have model #795-72483-411, serial # 807KR00307 which is a Kenmore Elite. I am losing big from this purchase. Thank God we have a home warranty! I believe it should be. Really? Please help! !My fridge is dead 795.73167.610 not even 3 yrs old paid over 2,000.00 new at sears. Despite it being a known issue, since we were at the 17 month mark (vs. being within the first year), we were faced with the choice of repairing the refrigerator out of pocket, or recycling it to try another refrigerator. Be the first one to find this review helpful. A leaky ice maker can be annoying, and when it comes to the Kenmore refrigerator 795, the ice maker may leak into the freezer, ice bucket, ice bin, or floor. Yesterday we found that it was not working. They ordered a compressor which wasnt the correct one and tried to reorder another after selling me the warranty plan. Let me know if a lawsuit if being filed. We put a thermometer in the fridge and freezer. Same thing with their Complaint Dept., my husband spent 1 1/2 hours on the phone with them, nothing was resolved. Even though the digital read-out on the fridge says her refrigerator is 33 degrees inside, an . I had to purchase a 4.4 cubic ft refrigerator to put drinks in and what nots thats another $150.00 Yet LG blames A&E and A&E blames LG and here I sit with NO refrigerator since May 23rd. I contacted Sears warranty they sent a technician out today 9/23/19 I was told it would cost me $858.23 to fix the problem. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. We purchased this item from Sears 5/2017. Sears wanted $300 more for labor costs than my local guy. Hello, I have a Kenmore Elite Model 795.74043.412 that is only a little over a year old, I bought in January 2017. I am guessing it will be $350 on labor based on Sears estimate. Highly recommend staying away. Paid $3200. Take my advice pay the extra bucks for the extended warranty or buy a better product. com It makes icebut Ice is melting and ruined the Auger motor. Supposed had a ten year warranty. model 795.73167.610 quit cooling on 8-30-21. ft. French Door Bottom-Freezer Refrigerator October 11, 2014 less than 5 years ago about two weeks ago my freezer stop working. What can I do? I don't have the money. We've had frosting problems and ice maker problems. Light bulbs filled with smoke and fixture is burnt in color! Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. The first is model# 596.72003016. They said we had the door open too long the day prior. When I called Sears, they were not the least bit helpful. He had nothing on his truck. It is now 5th year, and I give up. I bought a Kenmore on 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. Did my time to file a claim expire? Two months is $2500 is a lot for two months they should have replaced it even with out the extended warranty. Purchased a Kenmore Elite 795.7248 sold as model 72483 and is manufactured by LG. We purchased May of 2016 3 years and 1 month later compressor dies. We purchased our Kenmore elite refrigerator which we discovered is really an LG in December 2017. Have been 3 months without a refrigerator and Sears still will not repair the faulty compressor in our Kenmore Elite french door refrigerator. The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. In this specific article we are going to talk about the kenmore elite refrigerators model number 795 which can be so useful today to keep food in good condition. We have had two technicians out, one put freeon in but it seems to run all the time. Initially I was told the technician could not be booked until July 28, but thankfully I checked 10 times a day or more and was able to grab an earlier date due to a cancellation. I want a new refrigerator, from all comments it seems that the problems have only begun. One LG rep was as rude as rude could be. By the next day, the freezer was thawing and the fridge was no longer cold. If there is a lawsuit please sign me up, as I know in my heart I will not be compensated. We lost all of our food! Nope, didn't have $ to get fixed. Sesrs Kenmore Elite 2018 failed compressor & electronics board. Guess how much a new compressor is? Took 1 week to get someone to look at it. We are saving for new appliances, it's like trying to save for an old used car. 3 years from a fridge. The refrigerator alone was $2400 and now after just over 2 years the compressor is shot. Lost couple hundred dollars in food and still without a refrigerator or an estimated time of repair at this point. He suggested we buy a "back-up" fridge to keep in garage for cases like this, as refrigerators are not made like they used to be. My GL refrigerator serial # 610MRMD1Z419 purchased in December 2019 has stop working, not getting cold, in my opinion it should be part of the recall as well. In May 2019 the compressor leaked out all the Freon. He replaced the compressor which cost me around $350. My LG French Door Refrigerator is 3 years old. Discussed are 9 Kenmore fridge 795 ice maker issues you can diagnose and troubleshoot at home: 1. If you have had a similar experience. I paid for a sears service person to come and assess the issue. (56 pages) Refrigerator Kenmore Elite 795.7132 Series Use & Care Manual. When we stated the food loss is over $1000, the rep said "I never said we would cover the food loss, just help with it.". Then I went on the internet to get suggestions. That is absurd the fridge is almost new. 2015 Kenmore Elite Model 795.72483.410. Sears, BEware i will be filling a lawsuit against your company once all this settles. Now the repair service has to order the parts and we are still without a refrigerator. The LG compressor failed last month. Someone needs to be held accountable! Sears comes out, looks at it, and looks at me and said it was garbage and to start looking for a new fridge. The technician came and this time, he was over 2 hours late, no call or text. i went food shopping, came home put it all away. Sears tech just came out - I could literally copy and paste the response made by martin polland. Where is our government officials help in this matter? Called Sears Home Repairs they were trying to sell us home warranty, but said the compressor was still under warranty would have to pay service call & diagnostic fee no mention of a recall total cost 724.64 for that how can you warrant a compressor without a service call & labor, April 22 having problems again lesson learned i bought a high-priced piece of junk never will own anything made by LG again! Most common Sears Kenmore Elite refrigerator parts that need replacing. 136,734. One even went so far as to say they wouldnt touch it with a 10 foot pole! Found out it is made by LG which the repair guy said they don't work on LG hmm wonder why. Purchased 5/10/13, and we have had to go purchase another refrigerator. Most sears parts places have closed down, I purchased my LG Refrigerator late December 2017 it was pu you in service 1/1/2017 Model No. I bought a Kenmore Elite 73133 refrigerator in May 2015. $300. They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. I called Sears repairs, the soonest they could get a repair person out was November 17, 2022, almost a month wait. They are saying it is junk and they will not repair it. Amazon.com: water filter kenmore elite 795. . He said $1200 to repair it. This is a $2500+ refrigerator that make it exactly 6 years. My family has had the LG trio fridge for 5 years and almost a year ago it stopped cooling every time we call the customer support all they say is to have it reset to factory setting and it never works. LG Refuses Kenmore Refrigerator Recall Despite Defect: Class Action Lawsuit | Top Class Actions . I did pay for extended warranty service knowing these French door refriges have issues. Have been having issues with the freezer not keeping things frozen. I spent 3 hours on the phone getting bounced between Kenmore, Sears and LG and my call "dropped" four different times. I have an appointment today but just got a call from the technician that he is delayed and may not come. Based on all of the complaints and class action lawsuits that have surfaced, this is a widespread problem that needs to be remedied. Now the compressor is not working again. It has a tube heater, but you can't get to it. We purchased a Kenmore Elite Grab-N-Go refrigerator in November 2015. Model # 795.79044.310. Put everything back together. Unbelievable. He was here about 30 minutes told me it was a compressor and it would cost $1458.00 to fix it This is $3000.00 refrigerator.I've only had this refrigerator two and a half years this is ridiculous when I called Lowe's they told me my warranty had run out so I would have to pay for it myself.. Apparently, it is very common for the system to develop pinholes so it won't retain the refrigerant, which renders the whole thing useless! Single Ice Maker. From everyone's comments it sounds like quite a hassle to try to get it repaired. My 2017 Kenmore Elite refrigerator stopped freezing on Christmas Day Dec 25 2021. My husband and I purchased an LG French door refrigerator January 25, 2021. Bought a package sunday special. I am beyond mad!! We paid the service charge and then try to set up the repair date and that when we found out from the service provider they were not going to repair the refrigerator. The first two said that serious and Kenmore should just take this one back and replace it with a new one. 4 techs visited, ordered parts, (made by LG) came back replace said oarts and still is not working. After 7 days of no frig, and fighting with the customer service just to try and find anyone who will service LG in my area -my new other brand frig will be delivered tomorrow and the LG removed and taken to the trash. In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. The best way to find parts for Kenmore / Sears refrigerator model 795.72063112 (79572063112, 795 72063112) is by clicking one of the diagrams below. Never would I thought that an Premium fridge such as this would stop working less than 3 yrs after purchase. Which happened a few months ago. For a new refrigerator every year, someone has to take responsibility!!!!! Kenmore Elite French door Counter Depth refrigerator, purchased 11/30/2017. Is this refrigerator model in any kind of recall. I have called Sears a number of times on both occasions and gotten no help and I have been hung up on. The measurements for the Kenmore 51823 are depth 34.375 x Width 32.75 x 66.75. 1. Jan 20, 2018 - just called for another service call to have it repaired and the next available service date is March 13, 2019. Then go to the old refrigerator (20 miles away) get my food, turn on my beautiful new "repaired" refrigerator and replace my food. I called Sears today to inquire about the compressor warranty and was told the compressor was covered for 10 years BUT I would have to pay for a technician to run a diagnostic test even though the manual says that this refrigerator has a diagnostic feature that can be done over the phone. He told me to join the lawsuit and get my money back for the LG fridge. I hope you all lose your shirts when the consumers get done with you. I plan to visit the vendor an see if they can produce a copy for me. Purchased Kenmore elite 795.74033.410 with extended warranty. I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. We purchased Kenmore Elite 795.731 on 3/18/18 in January of 2022 it quit cooling, I called Sears but they would not cover any repairs. No repairman I have contacted will touch it. This is definitely not fair to the consumer for this company to steal our money. I purchased model number 795 74025 412 on October 3rd 2018, for $2000. Never buying a Sears, Kenmore, LG product! This refrigerator is 3 yrs old. In January 2019, the compressor failed. My Kenmore Elite refrigerator was purchased in 2015. The technician referred me to the front page of the appliance manual which says the xo.preasor is warrantied for 10 years. Bought Kenmore Elite refrigerator September 2016. Paid tech service call 190 bucks to be informed compressor valves r bad 1000 to fix. Fortunately I have a 5 year sears master protection agreement so it should be fixed or replace. Is this covered under the recall? I have not owned an LG before and I will not own another one in the future. . When I explained where the warranty information came from, they said I had to call Kenmore. $2500 refrigerator only worked for five years, with two major breakdowns, this is the second. I too, bought a Kenmore Elite (really LG ) Trio refrigerator, with bottom freezer, in April 2015. My LG refrigerator has died twice (compressor failed twice) withing 4 years since it was purchased. Thank God we have a home warranty! The Refrigerator Door Hinge Bushing top door base broke. Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. My Kenmore Elite is less than 4 years old & has broken for the 3rd time. Purchased Kenmore Elite in November 2015 and it stopped cooling in less than 4 years. Kenmore Refrigerator 795.74023411 (79574023411, 795 74023411) Repair Parts. I cannot afford the repair or a new fridge and 2,800 down the drain apparently! Tech advised me to dispose of refrigerator all together and never to purchase another LG, Kenmore, or Samsung unit. I resolve (with irritation) my own problem. I have read so many with the same experience! Without a refrigerator for a month???? We have been without a fridge now since then as the Sears Repair . I have a Kenmore French door / bottom freezer - Model 795.72053.110 that we purchased in June of 2011. After reading everything I can find on internet, I think Im screwed! Kenmore 99053 4.5 cu. Turn off the new beautiful noisy refrigerator open the door to allow the ice to melt for two days. It is not working. Through the model number he determined it was made by LG in South Korea. A&E sends same repair man to my house without the part and says LG only assigned an assessment call. model 795 72483 410. the compressor went out in 4 years I had bought the extended warranty and sears had to replace the compressor. Not sure where to turn. The lady had a strong accent so it was hard to communicate with her, but she assured me the parts would be covered. Can't get service call from Sears until July 8th. We also bought a Kenmore Elite Bottom Freezer Refrigerator from Sears on Oct 11, 2011 on July 4th 2019 the compressor went out and was verified by our personal technician. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. Paid 50.00 for tech ( from another company) to tell me couldnt be fixed, was sealed system failure. This is freaking pitiful!!! Or replace it. Received the complete run around dance from Sears Kenmore. It's a scam. they offer their repair service which will cost you $300 each time to repair in my case it is every year thing and LG customer care is not willing to help in any way. Sears should be held responsible for all costs to repair this fridge. After several attempts I finally got in touch with Sears Home Repair. Purchased 3/2006. He also said that since Sears has to replace the compressor since it is under warranty, they overcharge on the labor to offset it. I bought an LG refrigerator about 4 years ago, today the compressor died. (model 795.7033). I bought a Kenmore refrigerator from sears on 9-5-18 it was regular $700. We have been without our refrigerator since the middle of June and I am at my wits end. Been going back and forth with Sears but basically I out almost $1000. I have argued until I'm blue in the face with a thousand Representatives through Sears LG and Sears Kenmore Department which are all pretty much tied together and they are making it where you have to replace your fridge within 3 years every three years because they are trying to drum up business bye making us customers that stuck with them through the possible closures and shutting down of all locations we get treated like this and then to kick me while I'm down they offer me $160 in points on my Shop Your Way account to put towards a mini fridge to get me by until the repairs can be done 2 weeks later but there are no fridges available whatsoever on Sears website for my town that will make it to the store or to my house before my fridge will be repaired so to add insult to injury they give me $160 I can't use which infuriates me even more and being told when I bought the items that they would last me 15 plus years but yet they already knew the refrigerator wood fell within the first 3 years but proceeded to tell me it would last me 15 plus years and nobody can step up to the plate and make this right I asked for a replacement fridge not a repair 2 weeks later because of the fact that there will be a smell that develops from my fridge sitting not being used for over 2 weeks but yet the charges that I would have to pay if it wasn't covered under warranty would be $950 plus they gave me $300 towards food loss and that hundred and sixty dollars but to just give me a new fridge of the same model which is now reduced in price by half due to all it's bad reviews it's only $1,200 now but do the math they will spend $100 more not to give me a new fridge that's BS and I hope that the right person sees this post and brings all this to light on a national level because Sears needs to be shut down and penalized 4 their wrongdoing and lying and misleading and forcefully making customers K obscene amount of money for repairs my repair states that the compressor is $424.91 but if I were to order it on the site myself and get it shipped to me it's only $350 why can anybody explain because of the fact that they are cheating every system that they possibly can so those of you who had to pay for their repairs I would go back and look how much they charged you and how much the parts actually are because there's about $100 in difference between all of their costs from the repair guy "not including labor" versus their own website!!! We ve turned it off for now. In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. We were on the phone with Sears and LG customer service in Alabama for over 2 hours. I purchased a Kenmore refrigerator November 2017 and June 2019 the LG compressor failed. These two businesses are crooked!!! He replaced the part and mentioned that it may not work and something major could be wrong. About 2 years of use. The very best way to ensure you're getting the correct specs is to download the owner's manual which should contain all the information you need, including full specifications of your Kenmore 795.7105. Called LG who sent out a repairman a week or so later. Sears repairman said it was the compressor. Long story short I'll probably end up purchasing somewhere different. I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. Plus I lost 250.00 worth of food. But just want to let everyone know what a defective product this is. November 2012 I purchased a Kenmore Elite French door refrigerator model 795.71053.014. A compressor is the central component in any refrigeration unit, whether it be the the refrigerator in your kitchen or your automobile's air conditioning. In fact, all the lights inside and outside work. Bought the unit June 2017 and a little over 4 1/2 years, no longer working. I was told the condenser was no good an that they have been having problems with this. We purchased the Kenmore Elite bottom Freezer refrigerator April 2015. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. If there is class action, what do we need to be part of it? At the same time start looking for a new fridge. The is the first time that we have ever experienced a situation like this with a Sears product! I notice this is only for the 3-door models. The food heated up and I have thrown everything out as it could be dangerous to consume. Cannot reach Sears or the manufacturer. I purchased a new Kenmore refrigerator in 2018 and on July 27,2022 the compressor stopped working, 2 months after our warranty expired. Serial #811kr00668. From reading all these comments, the compressor is obviously an issue & should be recalled! Ill never buy another Kenmore or LG product. 2 Pack Refrigerator Spring For Kenmore Elite Compatible With 795.741053.010 795.71063.011 Counter Clockwise Wound Door Repair French Heavy Duty Steel. My Kenmore Elite 74015 30.6 cu. The Kenmore Elite refrigerator 795 model's diagnostic mode allows you, as the user, to routinely examine the performance of the power control board and detect the presence of any fault within the refrigerator on time. We purchased a Kenmore Elite Refrigerator model #795.73157.610 right after we bought it. The extended warranty has expired so now I am paying out of pocket for the same repairs. Did research and troubleshooting online and most issues are the Linear Inverter Compressor or the PCB. What about the 4-door models of the #Kenmore Elite (specifically, model # 795.72483.411). I went thru cleaning vents in back, resetting Refrig per instructions. Stuck @ $1000.00 in parts and labor not including the lost food and suffering. My refrigerator was produced in November 2018, purchased in 2019 and the compressor stopped working June 20, 2022. Frustrating no accountability. Total bill would be 812.00. now take that same 1000 lbs and put it in a car. Compressor is still under warranty. He brought up the repair order. So far 2 1/2 weeks without refrigerator. Only part is covered under warranty. American Home Shield will not cover either because should be under warranty. Repairman came and steamed all of the ice off of the back and put it back together again. Leaking Freon. Kenmore Ellite. Had a repairman out on Memorial Day and he new it was the compressor. Kenmore Elite 795 Ice Maker Leaking. They could have sent a new one by the time this 8 weeks expires and pray this gets resolved then! I will never buy another LG product or recommend it to anyone. We also had to have the compressor replaced on our Kenmore Elite refrigerator, Model #79574025412. sears is junk. Call for service, the compressor is not working. We have photos of the thermometers and of all the defrosted food. Sears Warranty Repair-Tech. Have there been any class actions against Kenmore? Consumers calling Kenmore for replacements are experiencing severe backlogs in getting replacements and are left without a functioning refrigerator. They make em pretty and fancy looking like the high ticket appliances, but they are junk. Done with Sears forever. They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. Item #3803318. Contacted local Appliance service company to look at the fridge and found compressor to be bad. We declined. Sears products and LG as gone down hill. Still may 9th. I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. Compressor number TCA38151706? I have never been so disgusted with the lack of a company trying to resolve an issue. Either way it is bad business practice and the consumer needs relief. Like everyone, I lost a lot of valuable food and I have to buy mini-fridge to keep household running. My number is 795.71053012. We bought model # 795-74092-411 April 2017 and it died September 30, 2020. Just last month, we had to have the ice maker replaced because of a leak. I purchased a LG refrigerator in 2006 and been having problems with it every since. I then replaced water filter and air filter thing maybe a sensor tripped. The product stopped cooling on April 9, 2020. We purchased an LG refrigerator in November, 2018. The ice maker has stopped producing ice and makes noise that doesn't sound normal. I need help.